The Supplier Assurance Manager shall Lead and coordinate the day to day activities of a team of global Supplier Quality Engineers to ensure tasks are coordinated and prioritized with the Genie global business strategy. Provide a vision and growth plan for the department in alignment with other business leaders and the roadmap of current and future projects. Support the im

Identifies and resolves customer concerns with Terex AWP products. Assists customers with their service training needs and information. Assists engineering as requested with the improvement and development of AWP products. Assists all customers with the safe and proper operation. Assist Terex Product Safety upon request. Requires up to 70% travel (fleet vehicle provided)

Receives calls from customers on equipment operating troubles. Interviews customers to understand the operating symptoms, then advises the customer of the course of action by explaining the possible solution and the steps that must be taken to restore equipment to safe and efficient operation. Receives inquiries from customers to obtain warranty, and operating information

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Manage the contract manufacturing process, including demand management, supplier selection, and contract negotiation. Develop and maintain relationships with contract manufacturers to ensure quality, cost, and delivery requirements are met. Monitor contract manufacturer performance and provide regular feedback to ensure continuous improvement. Maintain intimate knowledge

Identifies and resolves customer concerns with Terex AWP products Assists customers with their service training needs and information Assists engineering as requested with the improvement and development of AWP products Assists all customers with the safe and proper operation. Assist Terex Product Safety upon request Requires up to 70% travel (fleet vehicle provided) in f