To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Responsible for supervising the work activities of assigned home health staff. Accountable for the productivity of this section resulting in achieving accounts receivable objectives. Analyzes and interprets trends in billing and payment in order to project results and addresses situations which hinder the reductions of the accounts receivable. Initiates action when reimbursement does not reflect contract specifications. Ensures positive interaction with third party representatives and managed care companies to facilitate operations and promotes good customer relations in the work environment. Develops new procedures and participates in the planning and implementation of system improvements to enhance the operating functions of the department. Serves as a resource to staff to answer questions and to resolve issues and problems. EEO/AA/Disability/Veteran.

EEO/AA/Disability/Veteran

• 1. Directly supervises the work activities of assigned home health agencies? billing staff. Monitors work queues and ensures the completeness and timeliness of assigned function.
• 2. Works with Home Health Operations to identify trends, reduce errors, and enhance revenue collections.
• 3. Serves as a resource for clinical staff and agencies? coordinators to obtain information and clarification on accurate and ethical billing standards, guidelines and regulatory requirements.
• 4. Promotes positive customer relations to maintain good relationships with outside business contacts as well as patients. Interacts with provider representatives regularly to keep informed of the changing requirements, and to facilitate the collection of home health and hospice receivable.
• 5. Keeps informed of changes in regulations regarding billing third party payers and patients. Cognizant of the legal ramifications if these regulations are not met.
• 6. Analyzes and interprets trends in the accounts receivable and reports to management staff on a weekly basis as to the status of operating functions and any variances in the target versus actual corporate goal.
• 7. Participates in appropriate seminars and in-services and maintains knowledge of home health and hospice billing, operations and finance.
• 8. 8. Leadership Responsibilities 8.1 Provides guidance and support to staff and ensures the work is completed efficiently and correctly. 8.2 Actively participates in and supports the development, mentoring and coaching of staff. Conducts timely performance reviews on assigned staff, counsels and develops performance improvement plans as required. 8.3 Responsible for delegating work to assigned staff and establishing workflow standards. Sets up regular staff meetings to discuss important issues and perform quarterly one-on-one employees meetings. Approves check requests. 8.4 Utilizes the Kronos system to review, edit and authorize the accuracy of employee's hours to be paid.

EDUCATION

Bachelor's Degree in Business Administration, Accounting or other Healthcare related field required.

EXPERIENCE

A minimum of five (5) years' experience in Revenue Cycle; with at least three (3) years in a supervisory capacity preferred.

SPECIAL SKILLS

Demonstrated research skills, strong verbal and written communication skills. Ability to assess workflows and make recommendations to improve processes; self-motivated, goal oriented, and the ability to work cooperatively and effectively with departments, physicians and employees.

PHYSICAL DEMAND

Travel is required, must have dependable transportation