General

Job Title:	Benefits Analyst	Job Code:	P0216
Supervises Directly:	No
New or Revised:	New	Regular or At-Will:	At-Will
Date Last Revised:	3/27/2024	Exempt or Non-Exempt:	Exempt
Compensation Approval Signature:		Union/ Non-Union:	Non-Union
Department Name and Division:	People and Talent-Benefits	Salary Schedule:	Non-Union Salary Range
Cost Center Code:	500002	Grade:	NU17
Essential Position:	No	Reports To:	Manager, Benefits
EEO Code:	Professionals	Work Format	Hybrid

Who We Are & What We Do:

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day-exceeding expectations by providing high quality water services in a safe, environmentally friendly and efficient manner.

Role Description:

The Benefits Analyst is responsible for the administration of benefits, including benefits plan setup and modification, Life Events, Annual Enrollment and Self-Service Benefits Administration, COBRA, billing, auditing, and support for current and future systems. Participates in the development, testing, implementation, and post-production review of benefits projects. Assists in defining, designing, and implementing solutions for the improvement of productivity and efficiency within the benefits team and the People & Talent department.

Essential Duties & Responsibilities:

• Ensures the integrity of benefits data used and generated by benefits systems, and in the administration and delivery of its plans in an accurate and timely manner.
• Works closely with the ERP Center of Excellence to review audits, enhancements, and system updates, including performing audits to ensure accuracy and completeness of data, researching plan rules to ensure proper interpretation, and resolving administration questions/issues resulting from systems and audits.
• Assists in the administration of benefits module within Oracle Cloud Fusion, Self Service and any other future systems that impact benefits administration.
• Serves as benefits administrative liaison to Oracle, including analyzing and troubleshooting issues and implementing collaborative solutions, maintaining a log of system issues and resolutions, and developing and maintaining process documentation.
• Delivers clear analysis, requirements documents, test plans and SOPs to accurately reflect the technical capacities of the system and address requirements.
• Assists in the improvement of system and business processes to streamline, automate, or standardize processes.
• Builds simple to complex queries to be used in the performance of daily activities, audits, or other areas of operations within benefits and works with Oracle and Managed Care Services vendor to create or modify custom reports.
• Transmits vendor data files and ensures inbound and outbound file processing and reporting runs successfully with timely resolution of vendor data and/or process issues.
• Responsible for training users on any changes related to the benefits system.
• Provides backup support in the day-to-day administration of employee health and welfare, pension, and other employee benefits programs and performs advanced analysis and evaluation of all benefits related subject areas.
• Stays abreast of leading practices in benefits design and administration, develops recommendations to improve benefits programs and processes for DC Water, and coordinates implementation of changes.
• Performs other related duties and projects as assigned at the discretion of the Benefits Manager.

Supervisory Responsibilities: N/A

Key Working Relationships: Interacts with employees throughout DC Water, representatives from other organizations, vendors, etc.

Skills & Qualifications:

The qualifications listed below are representative of the knowledge, skill, and ability necessary for an

individual to perform each essential responsibility satisfactorily. Reasonable amounts of training are

provided.

Required Skills & Qualifications

Required Experience:

Minimum of five (5) years of professional level work experience in benefits administration inclusive of 2 years of experience with Oracle Cloud Fusion or other HR systems.

Knowledge of principles and practices of Benefits administration.

Knowledge of laws affecting insurance programs, management and accounting/budgeting principles, and systems analysis.

High proficiency in Excel (including VLOOKUP, XLOOKUP, Pivot Tables and various methods for data analysis).

Minimum Education Requirements:

Bachelor's degree in Business Administration, Human Resources, Information Technology, or related field from an accredited university or college or equivalent combination of education and experience.

Required Skills:

Microsoft Office including Excel (Advanced), Word, and PowerPoint

Oracle OTBI or related Query development tools

Data Analysis

Benefits Administration

Benefits Program Implementation

Premium & Retirement Costs Estimation

Communication Skills

Project Coordination

Required Licenses & Certifications:

None

Required Languages:

English

Physical Requirements:

General office conditions

Preferred Skills & Qualifications

Preferred Experience:

N/A

Preferred Education Requirements:

N/A

Preferred Skills:

N/A

*The work environment characteristics described in the physical requirements section of the required skills & qualifications table are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

Your Experience at DC Water:

At DC Water, our people make us an industry leader. Join a group of thinkers, innovators, and problem solvers focused on protecting life's most precious resource in the nation's capital.

• Take pride in your work. We provide an essential service and do work that matters. A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.

• Connect to a strong culture. Everything we do is grounded in our shared values-accountability, trust, teamwork, customer focus, safety, and wellbeing.

• Be your true self. We are an inclusive organization that embraces diversity, and we recognize and celebrate employees' individuality and unique contributions.

• Build your skills and career path. We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.

We are proud to be an EEO/AA employer M/F/D/V.

We maintain a drug-free workplace and perform pre-employment substance abuse testing

The Americans with Disabilities Act prohibits discrimination against "qualified individuals with disabilities".

If a reasonable accommodation is needed to participate in the job application or interview process, to

perform essential job functions, and/or to receive other benefits and privileges of employment, please

email .