1. Demonstrates effective organizational skills in taking meal selections in an efficient manner by adhering to phone script 1.1 Follows script and demonstrates appropriate customer service skills as evidenced by phone script audits with > 90% accuracy. 2. Processes patient calls quickly and accurately while meeting standard for average call length 2.1 Processes meal sele

1. Consistently applies therapeutic principles and practices. 2. Formulates realistic and appropriate short and long term goals. 3. Adapts conventional treatment techniques to meet patients needs. 4. Involves patient/ family in program/ treatment decisions and plans. 5. Terminates treatment appropriately and with discharge plans. 6. Shows sensitivity to cultural backgroun

1. Provides age and culturally appropriate medical nutrition therapy to assigned patients using evidence based practice guidelines and the Nutrition Care Process. 1.1 Conducts nutrition assessments that accurately reflect the patient's nutritional risk factors (which include age) in relation to their medical and/or psychiatric condition and treatment, adhering to section

1. Clinical Skills 1.1 Able to interpret physician referrals to perform basic clinical evaluations 2. Comprehensive Patient Care 2.1 Utilizes assistant and support staff and volunteers appropriately and safely in the delivery of patient care. 3. Clinical Supervision 3.1 Appropriately delegates responsibility to therapy assistants, clinical students and support staffs, and