Who we are... COCC delivers complete enterprise processing solutions to financial institutions throughout the northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top quality support. Designated as a Top Workplace in Connecticut, COCC recognizes emp

Construct and implement customer success plans, driving customer value realization Manage customer metrics , including usage data, health indicators, and renewal dates in alignment with objectives Evaluate product and portal adoption maturity level and address roadblocks leveraging digital marketing slicks, adoption articles and other templates Build value based relations

Duties WHAT IS THE TAS TAXPAYER ADVOCATE SERVICE DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Taxpayer Advocate Service (TAS) Deputy Executive Director Case Advocacy (DEDCA) The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you

1. Service Excellence Creates a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge. 1.1 Interacts with patients, families/friends, physicians and staff, in a helpful, courteous, plea

What's in it for you? $ 15.69 17/hour Growth Opportunities Pay Activ On demand access to earned wages, get up to 50% of your earned wages immediately Paid training The following programs are available to help support you as a LAZ employee, free of charge. Health Coaching & Resources One on one health coaching is available to all employees whether you choose to enroll in L

Performs all customer service related duties including, but not limited to; answering phones, computer entry of orders/Debits/Credits/RMA's, providing shipment confirmations, invoices and credit memos utilizing JD Edwards's system. Efficiently manage inbound phone queue to assure inbound customer calls are handled timely with minimum hold times and/or transfers. Provide d

What's in it for you? $ 15.69/hour Growth Opportunities Pay Activ On demand access to earned wages, get up to 50% of your earned wages immediately Paid training The following programs are available to help support you as a LAZ employee, free of charge. Health Coaching & Resources One on one health coaching is available to all employees whether you choose to enroll in LAZ

Reporting to the Operations Manager, the Service Manager is responsible for leading the Service departments day to day operations, ensuring the highest level of customer service and workmanship for all clients. The Service Manager leads employees, manages the departments sales and service and maintains department profitability. Position Responsibilities Manage all day to

Bring your ideas. Make history. BNY Mellon offers an exciting array of future forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" 97% of the world's top banks work with us as we lead

Does this position interest you? You should apply even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Customer Advocate is one of Safelite's f

Pay Rate Min $12.00 / Hour Max $18.00 /Hour Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Res

Serve as the main point of contact for all client interactions, managing overall account relationships and ensuring customer satisfaction. Provide expert guidance and support to clients, particularly in utilizing the integrated solutions offered by our Healthcare and Solutions divisions. Investigate and resolve customer issues and complaints promptly and effectively. Coll

CCS Processors are responsible for processing client transactions in accordance with Service Level Agreements (SLA's). Monitor daily turnaround and prioritize work to ensure all items are completed appropriately Manage email inquiries from clients, brokers, and account managers received in a shared email inbox. Manage the shared email inboxes to ensure all transactions re

Position Summary Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide essential selling and task support by partnering with management to make certain that the service repair business is organized, store operations are running efficiently, and shop

Identifies and resolves customer concerns with Terex AWP products. Assists customers with their service training needs and information. Assists engineering as requested with the improvement and development of AWP products. Assists all customers with the safe and proper operation. Assist Terex Product Safety upon request. Requires up to 70% travel (fleet vehicle provided)