Sales Coordinator

  • Career level: Direct Entry
  • Employment: Fulltime, permanent
  • Start: immediately
  • Location: Cambridge, MA / Framingham, MA
  • Job-ID: R8572
  • Company Eppendorf Inc

Would you like to work for a company who has made it its mission to make a contribution to improving human living conditions? With around 5,000 employees worldwide Eppendorf is a leading Life Sciences company. We develop and distribute devices, consumables and services for use in laboratories worldwide. Our daily work is characterized by our principle: Collaborate on new ideas. You would like to be in an environment in which you can work efficiently? At Eppendorf you will be using your competencies to work on solutions for operational matters in a positive and affirmative working environment. You will be working closely with your team. You are also motivated by responsible tasks? Then apply now!

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Your challenges

  • Administrative Support, such as assisting Head of eLabNext, Americas
  • Strong aptitude towards CRM software management tools, in providing reports on monthly basis Working closely with Sales and Marketing team to drive projects and execute tasks e-mail campaigns and follow-ups with existing customers (subscription based model).
  • Tracking and processing renewal licenses
  • Verifying Sales Orders with CRM and Licensing Software
  • Providing needed support to Sales Team to drive sales and build continuous relationships.
  • Participating in monthly meeting to report due tasks for the Sales force.
  • Direct verbal and written communication with clients to optimize customer relationships
  • Direct verbal and written communication with clients
  • Process and progress monitoring vendor setup
  • Handle purchase order requests and/or inquiries
  • Updating the license manager software
  • Processing and sending monthly invoices
  • Keeping and maintaining an appropriate debtor management
  • Processing creditor invoices
  • Manage office supplies inventory and place orders as necessary (for Swag, and other supporting materials)
  • Providing Support to Marketing Department as needed:
  • Event Coordination and Assistance, SWAG, Care Package
  • Reporting and Planning
  • Providing support to Marketing Department
  • Providing support to Key Account Managers
  • Providing external support and managing projects with the Marketing team
  • Working with Technical Support Manager (TSM) and Customer Success Specialist (CSS) in optimizing customer satisfaction.
  • Provide other administrative support as necessary including creating management reports.

Your expertise

  • College degree preferred; and/or one to two years related experience and/or training
  • High energy and excellent interpersonal communication skills
  • Strong project management
  • Phenomenal people skills and ability to manage expectations, be on top of their work, and able to create a smooth transition between projects, people and departments
  • An eye for process optimization, and continuously tries to increase efficiency of all internal operations

Your benefits at Eppendorf

  • Competitive total rewards package including health, financial, and education benefits
  • Innovative and Collaborative corporate culture
  • Contribute to improving the human living condition
  • Direct impact on business

Please note that we can only consider applications that are submitted online via our application management tool.

Apply now